What are their values?
All family service organisations share a set of values. They aim to:
- Acknowledge that all families need support, and that while some get it through their own informal networks, others need to access services for it
- Affirm and strengthen families’ social, cultural, racial and linguistic identities
- Work together with families in relationships based on respect and trust
- Provide a confidential and professional service
- Help families take control of factors that will enhance their independence and self-reliance
- Be flexible and responsive to emerging family and community issues
- Be part of the local community and contribute to community-building.
